Our goal is to satisfy our customers by exchange, as outlined in this policy.
- How much time do I have to return or exchange an item? Items purchased on LiquidChronicELiquid.com purchase can be returned by mail within 3 days of receiving them.
- Can I return a LiquidChronicELiquid.com purchase to a store? Yes. Items can be replaced or exchanged (pending product availability) for free at any Liquid Chronic E liquid store if the item is unopened and unused.
- Do I need to return the item in its original packaging? An item must be returned in the original manufacturer’s packaging. We recommend you keep your packaging for at least the first 3 days after purchase for this reason. All items must be unopened and in their original packaging.
- Can I get my shipping cost refunded? Shipping is non-refundable by Liquid Chronic E liquid.
- Are there any restocking fees? Yes, All orders that are not a manufacturer defect may be subject to a restocking fee of up to 20% of the purchase price.